Frequently Asked Questions:
Q. What are your ethically sourced woman made products all about?
A. Shopping at GREENWOMANSTORE changes women's lives. You are supporting women and their families and communities. You also support the Earth, Fair Trade, and sustainable and ethical business practices. Brava, Connected Consumerism!
We love supporting women's small, medium and large scale businesses who are contributing to the ever growing green products revolution. We love women’s minds, women's sustainable solutions, the way we women are connected to the earth, and the many ways women share. Research tells us that when the resources are directed toward the women, everyone benefits!
All products sold on GREENWOMANSTORE are ethically produced by women owned businesses. At GREENWOMANSTORE, we empower women who have great ideas and exciting products at all levels of their business life, and at the same time help consumers feel that they are connected to community, earth friendly manufacturing, ethical business practices, fairness and fair trade -- where every purchase feels good and safe for our families and our environment.
Q. What payment methods does GREENWOMANSTORE accept?
A. We use PayPal to process your order. PayPal accepts various credit cards around the world.
Q. When does GREENWOMANSTORE charge your customer's credit cards?
A. At the time your purchase is confirmed on our Shopping Cart.
Q. Does GREENWOMANSTORE store my credit card information:
A. No, we do not store or keep any of your credit card information.
Q. What information do you keep on users of GREENWOMANSTORE?
A. We retain your emails, phone numbers, addresses, and order histories for accounting purposes. We never share or sell any of your information.
Q, Can I call in my order if I am not comfortable ordering online?
A. Yes, our Customer Service is available 9:00 a.m. to 9:00 p.m. PST at 619-228-6201. Shopping online at Green Woman Store is safe and secure. We use Authorize.Net and PayPal to process your credit cards securely and with the highest industry standard encryption. We never sell or trade your personal information to anyone. A confirmation email will be sent when the order is placed.
Q Can I change or cancel an order?
A. Yes, if your order has not already been shipped. Please call us 619-228-6201 or email us at sales[at]greenwomanstore.com as soon as possible. As soon as you hit the submit button, our fulfillment process is set in motion. Fast shipping is a goal of all our artists and manufacturers.
Q How does GREENWOMANSTORE ship orders?
A. Every order is shipped by the woman owned business that manufactures the product. This means that shippers used wll vary. You will see the shipping method and cost on the "More info Page" for each and every product.
Q. How can I check the status of my order?
A. You will receive an email from us as soon as your order is placed to let you know your order has been received. Each woman business owner will also email you as soon as she has shipped your order. Please call our Customer Care if you have questions about the status of your order: 619-228-6201.
Q. What if I put in the wrong or incomplete shipping or billing address during checkout?
A. Please call or email us asap. Once your order is placed, it is sent to the woman manufacturer for shipping. She will need your correct and complete shipping address including apartment or suite number to fill your order and get it to you promptly.
Q. What do you charge for shipping?
A. You will find many items SHIP FREE! Each woman business owner decides her cost of shipping and that is passed on to you, her customer.
Q. Do you ship internationally?
A. Most of our products are not shipped internationally. If international shipping is available, you will see it offered on the "More Info Page" or as a price difference in the drop down choices. We look forward to offering more international shipping in the future, and apologize for any inconvenience. Our Shopping cart will not process international credit cards.
Q. Can I request a printed catalog, and how often do you add new products?
A. We add new products daily and weekly, so it would be impossible to have an up-to-date print catalog. We are also an environmentally friendly business, and try to save as many trees as possible, another reason we do'n"t print a full catalog. Our website is our online catalog to showcase all the beautiful, useful and sustainable woman made products we offer. Ordering online is safe and secure.
Q. How do I find you on Twitter:
A. You can find us at @GreenWomanStore.
Q. How do I find you on Facebook?
A. You can find us at www.Facebook.com/GreenWomanStore. You can also shop our store on Facebook.
GreenWomanStore.com provides a simple, end-to-end platform for selling products and services created by your woman owned business.
Q. How do I sell my ethically sourced woman made products on GREENWOMANSTORE?
A. Contact us here, and tell us something about yourself and your products. Sign up for our Vendor News to receive updates to support you and your business. This will begin our discussion to see if we are a good fit for each other.
No Computer? Our Customer Service will walk you through our store.
Please contact our Customer Care by email or telephone 9:00 a.m. to 9:00 p.m. PST.
619 228 6201